Shipping Policy

Thank you for shopping with us! We use Amazon FBA (Fulfillment by Amazon) in the U.S.to ensure fast and reliable order fulfillment. Please review our shipping policy below:

1. Shipping Method

  • All orders are processed, packed, and shipped directly by Amazon FBA U.S. warehouses, ensuring efficient delivery and professional handling.

2. Delivery Timeframe

  • U.S. Domestic Orders: Typically 2-5 business days (varies based on destination and Amazon fulfillment center operations).
  • Remote Areas: May require an additional 1-3 business days.
  • Delivery times may be affected by holidays, weather, or unforeseen circumstances.

3. Shipping Fees

  • Shipping costs are calculated by Amazon FBA based on product size, weight, and delivery address.
  • Free shipping may be available during promotions (see offer details).

4. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can check your order status via:

5. Returns & Refunds

  • Returns are processed under Amazon FBA’s standard policy. Buyers may initiate returns via their Amazon account.
  • Refunds are issued upon approval and processed to the original payment method.
  • For details, visit Amazon’s Return Policy.

6. International Orders (If Applicable)

  • Currently, we only ship to U.S. addresses.
  • International customers may use a third-party forwarding service but are responsible for customs fees and shipping risks.

7. Contact Us

For shipping-related questions, please contact our support team:

  • Email: support@atgihpow.com
  • Hours: Mon–Fri, 9:00 AM–6:00 PM (EST)

Important Notes

  • Ensure your shipping address is accurate to avoid delays or additional charges.
  • This policy is subject to change. Updates will be posted on our website.